The Stray Way CIC – Privacy Policy V.1

Effective date: 01.05.2025

At The Stray Way CIC, your privacy matters. This policy explains what data we collect, how we use it, and your rights under UK data protection law, including the UK GDPR.

Summary

We only collect and use your data when necessary to provide our services, keep you informed, or improve our site. We never sell your data.

What Data We Collect

  • Name and contact details (e.g. email address, phone number)

  • Order and donation information

  • Payment processing details (handled securely by Squarespace)

  • Website activity (via cookies and analytics tools)

How We Use Your Data

  • To process donations and purchases

  • To email updates and newsletters (only with your consent)

  • To improve our website and understand usage patterns

  • To respond to your queries or requests

Our Legal Basis for Processing

We only process your data where we have a legal basis to do so:

  • Consent – for marketing emails or optional services

  • Contract – to process orders or donations

  • Legitimate Interests – to operate and improve our site and services

Who We Share It With

We may share your data with trusted providers who help us operate efficiently:

  • Squarespace – for website hosting and payment processing

  • Mailchimp (or equivalent) – to send newsletters (if subscribed)

  • Google Analytics – to measure website traffic

We only share the minimum required data and ensure all partners follow strict data protection rules.

International Transfers

Some of our partners may process your data outside the UK. Where this happens, we make sure your data remains protected, using standard contractual clauses or other safeguards approved by the UK regulator.

How Long We Keep Your Data

We store your data securely and only as long as necessary:

  • Newsletter subscriptions: until you unsubscribe

  • Order and donation records: up to 2 years

  • Analytics data: anonymised or deleted after use

Your Rights

You have the right to:

  • Access – Ask for a copy of your data

  • Correct – Request updates to inaccurate data

  • Delete – Request data removal (where legally permitted)

  • Restrict/Object – Limit or object to certain uses

  • Withdraw Consent – at any time for optional communications

To exercise any of these, contact us at callum@thestrayway.co.uk.

Children’s Data

We don’t knowingly collect data from children under 18. If we’ve done so in error, let us know and we’ll delete it.

Cookies

We use cookies to:

  • Understand how visitors use the site

  • Improve navigation and performance

You can manage or disable cookies in your browser settings. Some features may not function properly without them.

[Learn more in our full Cookies Policy below.]

Contact Us

The Stray Way CIC
Email: Callum@thestrayway.co.uk

If you have questions or concerns about your privacy, please contact us anytime.

This Privacy Policy may be updated from time to time. We encourage you to review it periodically.